Last Updated: October 18, 2026
1. Introduction
Welcome to BTM Appliances (https://btmappliances.com/). We respect your privacy and are committed to protecting the personal information you share with us through our website.
This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you visit our website, contact us, submit an enquiry, or interact with our products and services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We may collect the following types of information when you interact with our website:
Personal Information
- Full name
- Email address
- Phone number
- Address or location details, if provided
- Information submitted through contact or enquiry forms
Technical Information
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited and time spent on our website
- Website usage and diagnostic information
We collect only the information reasonably necessary for the purposes described in this policy.
3. How We Use Your Information
BTM Appliances may use the information collected for the following purposes:
- To respond to your questions and enquiries.
- To provide information about our products and services.
- To communicate with you regarding your requests.
- To improve our website, products, and user experience.
- To understand website traffic and usage patterns.
- To maintain website security and prevent fraudulent or unauthorized activities.
- To comply with applicable legal and regulatory requirements.
We will use your information for other purposes only where permitted by applicable law or with your consent, where required.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, remember user preferences, analyze website traffic, and enhance your browsing experience.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.
If analytics or advertising services are enabled on our website, they may collect information in accordance with their respective privacy policies.
5. Sharing of Information
We do not sell your personal information to third parties.
We may share information with trusted service providers when necessary to operate our website, manage enquiries, analyze website performance, or provide related services.
We may also disclose information:
- When required by applicable law or a lawful request from an authorized authority.
- To protect our legal rights, property, website, or users.
- In connection with a business transfer, merger, or restructuring, where legally permitted.
Any sharing of personal information will be subject to applicable legal requirements.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted through our website.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, respond to enquiries, maintain relevant records, resolve disputes, and comply with applicable legal obligations.
When information is no longer required, we will take reasonable steps to delete it or securely dispose of it, subject to applicable law.
8. Third-Party Links
Our website may contain links to third-party websites or services. These websites operate independently and may have their own privacy policies and practices.
BTM Appliances is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before sharing personal information with them.
9. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to the personal information you have provided.
- Request correction or updating of inaccurate information.
- Request deletion of your personal information where legally applicable.
- Withdraw consent where processing is based on consent.
- Raise concerns or complaints regarding the handling of your personal information.
To exercise these rights, please contact us using the contact details available on our website.
10. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate authorization where required by law.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.
11. Changes to This Privacy Policy
BTM Appliances may update this Privacy Policy from time to time to reflect changes in our practices, website functionality, or applicable laws.
Any updates will be published on this page along with the revised update date. We encourage visitors to review this page periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact BTM Appliances through the contact information provided on our website.
Website: https://btmappliances.com/
Contact Page: https://btmappliances.com/contact-us/
We will make reasonable efforts to review and respond to privacy-related enquiries in accordance with applicable law.